Thank you for choosing moriatton.com. We are committed to ensuring your complete satisfaction with the products you purchase. If you are not satisfied with the products purchased from our website, we offer the following return and exchange service.
1.Return and Exchange Period
You may apply for a return or exchange within 30 days from the date of product delivery.
2.Return and Exchange Conditions
a) The product must be unused and in its original packaging.
b) Discounted, customized, or one-time use products are not eligible for return or exchange.
c) A valid proof of purchase must be provided when returning or exchanging products.
3.Return and Exchange Process
a) Please contact our customer service email at [email protected], providing the order number and reason for return or exchange.
b) After confirmation by customer service, we will provide a return address.
c) You need to send out the product within 7 days after receiving the return address.
d) Once we confirm receipt and inspection of the product without issues, the refund will be returned to your payment account within 7 working days.
4.Responsibility for Shipping Costs
a) If the return or exchange is due to a product quality issue, we will bear the shipping costs.
b) For other non-quality related returns or exchanges, you will be responsible for the shipping costs.
5.Additional Information
a) The return and exchange policy only applies to products purchased on moriatton.com.
b) We reserve the right to the final interpretation of the return and exchange policy.
Thank you for your support of moriatton.com. If you have any questions, please contact us through the following means:
• Address: 3713 Picasso Court, Charlotte, NC 28205
• Phone: (704)335-7122
• Email: [email protected]
Please note that this return and exchange policy is a legal agreement regarding your rights and obligations as a user of moriatton.com. We recommend that you read this policy carefully before making a purchase.